When was the last time you remembered what if felt like to be a first time guest? How overwhelming it can seem... everyone seems to know what is supposed to happen at the meeting and everyone knows everyone else, but you.
If we don't make a real effort to 1) make the guest feel welcome (by using the interpersonal communication skills we developed at Toastmasters) and 2) explain the organization of the meeting and terms we use such as TableTopicsMaster or CC or DCP. A guest might think..."What the heck is that???" and if he or she does not have someone that they feel comfortable asking about it... they might not come back or join.
Toastmasters has so much to offer... don't let your guests down by not giving them the information and support they need to take the first step !